Paradigm
EVV

Electronic visit verification for home care.

Paradigm EVV collects visit records from home care providers, checks them for problems, and shares them with payers. When something needs fixing, we explain what's wrong and how to fix it.

See how it works
Beverly · Aug 12
Needs review
Visit check
Caregiver name matches an exclusion list
Confirm this is a different person to send the visit on.
Identity confirmed by Maria Santos
Sent to the payer
What is EVV?

A record of each home care visit.

Electronic Visit Verification (EVV) is a record that confirms a home care visit took place. Medicaid requires it under the 21st Century Cures Act, and the VA now requires it too for Community Care that takes place in the home.

Each visit record must include:
Person receiving care
Person delivering care
Type of care
Date of care
Start and end times of the visit
Location where care was given

How it works

Providers keep using the software they already have. Paradigm EVV connects to it and passes visits along to the payer.

  1. Step 1
    Provider system
    Visit data comes in from the provider's existing software.
  2. Step 2
    Paradigm EVV
    We check each visit and point out anything that needs attention.
  3. Step 3
    The payer
    Verified visits are shared with the VA or Medicaid payers.

Submitting claims

Providers can submit claims through Paradigm EVV or keep using their current billing process. Many EVV systems only allow one option, and we don't think providers should have to change how they bill.

Submit through Paradigm EVV
Providers can send claims directly from the Paradigm EVV Aggregator built from the EVV data itself, meaning it automatically matches.
Submit externally
Providers who already have a billing process can keep it. Their checked visits are available either way.
Who it's for

Providers and payers see the same visit records.

Home care agencies

Fix issues and move on

  • See which visits need attention in one list
  • Get step-by-step help resolving each issue
  • Visits are shared automatically once they're cleared
Payers & networks

See every agency in one place

  • Track visit activity across all the agencies in your network
  • View the same visit details the agency sees, along with how each issue was resolved
  • Separate views for compliance, care management, and credentialing teams
Coming soon

We're still building this site

We're adding product details, guides, and onboarding information. Email sign-ups are coming soon.